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Shipping

 

FREE SHIPPING FOR EASTERN SEABOARD DESTINATIONS ON ORDERS GREATER THAN $99. DUE TO EXTRA COST - EXCLUDES  NT

FOR ALL ORDERS LESS THAN $99, SHIPPING IS HIGHLY DISCOUNTED TO A FLAT RATE OF $11, ANYWHERE IN AUSTRALIA! ALL ORDERS ARE GUARANTEED!

WE DO ALSO HAVE A SINGLE JAR SHIPPING PRICE OF $6.50 FOR ONLY ONE JAR

Orders usually take 2-5 business days to arrive for Eastern seaboard and SA and a just a little longer for WA and Regional QLD. We only use Australia Post Parcel Post for our deliveries and you can opt for express post (at a slight increase in cost) if you wish. We can ship to virtually any address in the world.

Please Contact Us so that we can arrange shipment quotes for Overseas customers. 

Food Quarantine and traveling between states in Australia

All our preserves are cooked and jars sterilised to the highest Australian standards which means they can be shipped to any state or territory in Australia. This also includes overseas shipping too. 

A handy guide can be found here - Australian Interstate Quarantine.

Returns Policy

Product excellence and customer delight is our top priority. If you have any issue with any of our products or there has been damage in transit, please Contact Us  We guarantee we will resolve, exchange or refund any damaged or faulty items. We only ask that for any items damaged in transit you send through a photo of the item in question and also a photo of the shipping label. This can be done via email to orders@qjj.com.au or texted to 0403444259  In this way we can claim insurance and resolve the matter for you. Unopened items can also be returned in store for all items with 14 days of purchase. Refund or exchange will be offered.

Coupon Code Policy

Only one coupon code per order is possible.

Wholesale Orders

We gladly do wholesale orders and you can email us at orders@qjj.com.au and we will send out a wholesale order and application form. Please do not do wholesale orders through this website but rather contact us directly.