FOR ORDERS OVER $100 ORDERS WILL GO AUSTRALIA POST FOR FREE! *EXCLUDING W.A. NT. SA.
FOR ALL ORDERS SHIPPING IS HIGHLY DISCOUNTED TO A FLAT RATE OF $12.00, ANYWHERE IN AUSTRALIA! ALL ORDERS ARE GUARANTEED!
Orders usually take 2-5 business days to arrive for Eastern seaboard and SA and a just a little longer for WA and Regional QLD. We predominantly use Australia Post Parcel Post for our deliveries under and you can opt for express post if you wish. We can ship to virtually any address in the world.
Please Contact Us so that we can arrange shipment for Overseas customers.
Handling - All Orders
For all Post orders we include a minimal handling fee of $2. This amount includes:
- insurance on the parcels and a shopper guarantee of safe delivery!
- to help cover the cost of recyclable shipping materials (boxes, tape, labels).
- to offset costs related to preparing particularly fragile, delicate, or perishable items for shipment
- Please note all our shipping materials are 100% Recyclable and free of plastic!
Food Quarantine and traveling between states in Australia
All our preserves are cooked and jars sterilised to the highest Australian standards which means they can be shipped to any state or territory in Australia. This also includes overseas shipping too.
A handy guide can be found here - Australian Interstate Quarantine.
Returns Policy
Product excellence and customer delight is our top priority. If you have any issue with any of our products or there has been damage in transit, please Contact Us We guarantee we will resolve, exchange or refund any damaged or faulty items. We only ask that for any items damaged in transit you send through a photo of the item in question and also a photo of the shipping label. This can be done via email to orders@qjj.com.au or texted to 0403444259 In this way we can claim insurance and resolve the matter for you.
Coupon Code Policy
Only one coupon code per order is possible.
Wholesale Orders
We gladly do wholesale orders and you can email us at orders@qjj.com.au and we will send out a wholesale order and application form. Please do not do wholesale orders through this website but rather contact us directly.